Prof. Michal Itzhaki

Nursing - General Program
חוג לסיעוד-תכנית כללית סגל אקדמי בכיר
Prof. Michal Itzhaki
Phone: 03-6405461
Another phone: 03-6409222
Office: Health Professions, 307א



Prof. Michal Itzhaki (Ben-Amotz), Department of Nursing, School of Health Professions, serves as the head of the MA program at the Nursing Department. She served as the chair of the Nursing Department from 2018 until 2022. She completed her nursing degree at Tel Aviv University. She is the first registered nurse in Israel to have completed a direct PhD track, which she obtained at Tel Aviv University. She completed her post-doctoral training at the Department of Sociology and Anthropology at Bar Ilan University. 

Prof. Itzhaki explores the feelings experienced by healthcare workers and patients and their coping strategies with differences between expected versus experienced emotions in life-threatening situations (emergency and disaster) and complex care situations. Investigation of the emotion management experienced by nurses includes attention to caring, emotional resilience, and staff resilience. Her research forms the basis for developing intervention programs aimed at efficient, emotional labor, which includes raising the caregiver/patient's sense of resilience and emotional support. She uses a mixed methods design that combines qualitative and quantitative methods



Emotional Management, Cultural Competence and Resilience

My research focuses on emotions and  emotional management of patients and caregivers in complex care situations. I explore the feelings experienced by healthcare workers and patients and how they cope with differences between expected emotions and experienced emotions in life-threatening situations (emergency and disaster) and in the treatment of mental patients and terminal illnesses. Investigation of the emotions experienced by nurses and how they cope with these emotions includes attention to caring and emotional resilience. My research findings form the basis for developing intervention programs aimed at efficient emotional management, which includes both positive and negative emotions as well as raising the caregiver/patient's sense of resilience and emotional support. Moreover, I examine the perceptions and knowledge of caregivers and patients concerning chronic illness, end of life, and the effects of treatment on the caregiver, patient, and family members. I use a mixed methods design that combines qualitative and quantitative research methods.


Research Interests

Emotional management

Personal and staff resilience

Caring science

Workplace violence in healthcare settings

Nursing education



 Ehrenfeld M, Itzhaki M & Baumann SL. Nursing in Israel. Nursing Science Quarterly. 2007, 20, 372-375.


 Ea E, Itzhaki M, Ehrenfeld M & Fitzpatrick J. Acculturation among Immigrant Nurses in Israel and the US. International Nursing Review. 2010, 57, 443-448.


Itzhaki M & Koton S. Primary prevention of stroke: Knowledge and attitudes among healthy adult population. JINA- Journal of the Israeli Neurological Association. 2011, 6: 26-27. (Hebrew).


Itzhaki M,  Bar - Tal Y & Barnoy S. Reactions of staff members and lay people to family presence during resuscitation: the effect of visible bleeding, resuscitation outcome and gender. Journal of Advanced Nursing. 2012, 68, 1967-1977, DOI: 10.1111/j.1365-2648.2011.05883x


Itzhaki M, Bluvstein I, Raz S & Barnoy S. Factors affecting the actions and emotional reactions of nursing teachers following encounters with students who present them with internet information. Nurse Education Today. 2013, 33, 842-846, DOI: 10.1016/j.nedt.2012.02.002


Tabak N*/Itzhaki M*, Sharon D & Barnoy S. Intentions of nurses and nursing students to tell the whole truth to patients and family members. Journal of Clinical Nursing. 2013, 22(9-10),1434-41. DOI: 10.1111/j.1365-2702.2012.04361x

*Equally contributing authors


Itzhaki M,  Ea E, Ehrenfeld M & Fitzpatrick J. Job satisfaction among immigrant nurses in Israel and in the United States of America. International Nursing Review. 2013, 60, 122-128. DOI: j.1466-7657.2012.01035.x


 Itzhaki M & Koton S. Knowledge, perceptions and thoughts of stroke among Arab-Muslim Israelis. European Journal of Cardiovascular Nursing. 2014, 13, 78 – 85. DOI:10.1177/1474515113479721


Coffey A, McCarthy G,  Weathers E, Friedman M, Gallo K, Ehrenfeld M,  Itzhaki M, Chan S, Li W, Poletti P, Zanotti R, Molloy D, McGlade C & Fitzpatrick J.  Nurses’ preferred end-of-life treatment choices in five countries. International Nursing Review. 2013, 60, 313 – 310. DOI: 10.1111/inr.12024


Melnikov S*/ Itzhaki M*, Kagan I. Israeli nurses' intention to report for work in an emergency or disaster. Journal of Nursing Scholarship. 2014, 46 (2), 134-142. DOI:10.1111/jnu12056 

*Equally contributing authors

The article was chosen as the 'March 2014 Editor's Choice Article' of JNS.


 Itzhaki M, Treacy M, Phaladze N, Rumeu C, Vernon R, Marshall B, Fealy G, Ehrenfeld M, Larkin P, McNamara M, Dignam D, Rollins-Ganz N, Nelson J. A 5-country partnership to measure perception of nursing staffs’ caring for self, burnout and compassion fatigue. Interdisciplinary Journal of Partnership Studies. 2015, 2(1), Art. 8,1-20.


 Melnikov S, Itzhaki M & Koton, S. Differences between new immigrants from the Former Soviet Union and veteran residents in knowledge, perception and risk factors of stroke. Journal of Cardiovascular Nursing. 2016, 31(6):500-506. DOI: 10.1097/JCN.0000000000000278


 Itzhaki M, Peles Bortz A, Kostistky A, Barnoy D, Filshtinsky V & Bluvstein I. Exposure of mental health nurses to violence as associated with job stress, life satisfaction, staff resilience and posttraumatic growth. International Journal of Mental Health Nursing. 2015, 24, 403-412. DOI: 10.1111/inm.12151


 Coffey A, McCarthy G,  Weathers E, Friedman M, Gallo K, Ehrenfeld M, Chan S, Li W, Poletti P, Zanotti R, Molloy D, McGlade C, Fitzpatrick J & Itzhaki M.  Nurses' knowledge of advanced directives and perceived confidence in end-of-life care: A cross-sectional study in five countries. International Journal of Nursing Practice. 2016, 22, 247-257. DOI: 10.1111/ijn.12417


 Itzhaki M, Hildsheimer G, Barnoy S & Katz M. Family involvement in medical decisions making: Perceptions of nursing and psychology students. Nurse Education Today. 2016, 40, 181-187, DOI: 10.1016/j.nedt.2016.03.002


Itzhaki M,  Meridan O, Sagiv-Schifter T & Barnoy S. Nursing students' attitudes and intention to  work with mentally ill patients before and after a planned intervention. Academic Psychiatry. 2017, 41, 337- 344, DOI: 10.1007/s40596-016-0521-3


Itzhaki M, Melnikov S & Koton, S. Gender differences in feelings and knowledge about stroke. Journal of Clinical Nursing. 2016, 25, 2958–2966, DOI: 10.1111/jocn.13366


 Warshawski S, Barnoy S & Itzhaki M. Factors associated with nursing students' resilience: Communication skills course, use of social media and satisfaction with clinical placement. Journal of Professional Nursing. 2016, 33(2), 153-161, DOI: 10.1016/j.profnurs.2016.08.006  


 Barnoy S, Biton A & Itzhaki M. Social inclusion of children with Down syndrome: Jewish and Muslim mothers' knowledge, attitudes, beliefs, and behavioral intentions. Journal of Pediatric Nursing. 2017, 35, 50-56, DOI: 10.1016/j.pedn.2017.02.035


Melnikov S, Itzhaki M & Koton, S. Age-group and gender differences in stroke knowledge in an Israeli Jewish adult population. Journal of Cardiovascular Nursing. 2017, DOI: 10.1097/JCN.0000000000000424


Kagan I, Itzhaki M & Melnikov S. Patriotism, organizational commitment and nurses' intention to report to work in emergencies. International Nursing Review. 2017, 64 (4), 468-475, DOI: 10.1111/inr.12395


Avrech Bar M, Katz Leurer M, Warshawski S & Itzhaki M. The Role of personal resilience and personality traits of healthcare students on their attitudes towards interprofessional collaboration. Nurse Education Today.  2017, 61, 36-42, DOI:


 Itzhaki M, Bluvstein I, Peles Bortz A, Kostistky A, Barnoy D, Filshtinsky V  & Tehilla, M. Exposure to workplace violence leads to job stress, which leads to reduced professional quality of life. Frontiers in Psychiatry. 2018, 9:59. DOI: 10.3389/fpsyt.2018.00059


Warshawski S, Itzhaki & Barnoy S. The associations between peer caring behaviors and social support to nurse students' caring perceptions. Nurse Education in Practice. 2018, 31, 88-94


Itzhaki M.  Knowledge and feelings about colorectal cancer among the Jewish adult population in Israel: A mixed methods study. Applied Nursing Research. 2018, 43, 64-68. DOI: org/10.1016/j.apnr.2018.07.003


Warshawski S, Amit Aharon A & Itzhaki M. It takes two to tango: Public attitudes toward prevention of workplace violence against healthcar staff: A mixed methods studyJournal of Interpersonal Violence. 2019,  DOI: 10.1177/0886260519846865


Warshawski S, Itzhaki M & Barnoy S. Nurse and nurse student attitudes and perceived self-efficacy in use of information and communication technologies: Professional and cultural differences. CIN: Computers, Informatics, Nursing. 2019, 37(1), 20-28


Amit Aharon A. Warshawski S. & Itzhaki M. Public knowledge, attitudes, and intention to act violently, with regard to violence directed at health care staff. Nursing Outlook. 2020, 6, 220-230


Itzhaki M, Katz Leurer M, Warshawski S & Avrech Bar M. Preparedness of health professions students for interprofessional collaboration: A mixed method study. Teaching in Higher Education, 2020,


Amit Aharon A. Warshawski S. & Itzhaki M. Association between witnessing and justifying workplace violence towards nurses in Israel. Journal of Nursing Scholarship. 2020, DOI: 10.1111/jnu.12603.


Shmilovitz R, Itzhaki M & Koton S. Associations between gender, sex-types, and caring behaviors among nurses in mental health. Journal of Psychiatric and Mental Health Nursing. 2020 DOI: 10.1111/jpm.12694


Furman G, Bluvstein I & Itzhaki M. Emotion work and resilience of nurses and physicians towards Palestinian Authority pediatric  patients. International Nursing Review. 2021, DOI: 10.1111/inr/12672


Kagan I, Shor R, Ben Aharon I, Yerushalmi S, Kigli-Shemesh R, Gelman S & Itzhaki M. A mixed method study of nurse managers’ managerial and clinical challenges in mental health centers during the COVID-19 pandemic. Journal of Nursing Scholarship. 2021. DOI: 10.1111/jnu.12685


Asman A, Kagan I & Itzhaki M. Nursing students' experience and perceptions with an anatomy laboratory session: A mixed methodstudy.Anatomical Sciences Education. 2021. DOI: 10.1002/ase.2106


Drach-Zahavy A, Goldbalt H, Admi H, Ohana I, Blau A & Itzhaki M. A multi-level perspective to nursing students' resilience: Lessons learned from the first stage of the COVID-19 outbreak: A cross sectional design. Journal of Advanced Nursing. 2021. DOI: 10.1111/jan.14951


Grinshpun M, Itzhaki M*, Barnoy S*. Nursing students' emotional work and its consequences following encounters with e-patients who present reliable or unreliable information; A scenario based cross sectional survey. Nurse Education Today. 2021. DOI: 10.1016/j.nedt.2021.105117


Warshawski S, Amit Aharon A & Itzhaki M. The public’s mixed emotional responses to violence directed at nurses: a mixed methods study. Journal of Clinical Nursing. 2021. DOI: 10.1111/jocn.16039


Shteinbuk M, Moskovich A, Shemesh – Mileguir V, Gleizer & Itzhaki M. When a child is hospitalized in a Covid-19 ward: An emotional roller coaster for parents. Journal of Pediatric Nursing-Nursing Care of Children & Families. 2022. DOI:10.1016/j.pedn.2021.11.025


Itzhaki M, Koren E, Hussien Khaled A, Levy L, Gantz I & Barnoy S. Use of health information exchange in the continuity of care as viewed by patients and nurses. CIN Computers, Informatics, Nursing. 2023


Kozel E, Barnoy S, Itzhaki M.  Emotion management of women at risk for premature birth: The association  with optimism and social support. Applied Nursing Research. 2022, 64, 15168.


Findling F, Barnoy S*, Itzhaki M*. Burden of treatment, emotion work and parental burnout of mothers to  children with or without special needs: A pilot study. Current Psychology. 2022. 


Nelson J, Vrbnjak D, Thomas T, Gözüm S, De Barros A.L.B.L, Itzhaki M. Healthcare environment survey: A multicountry psychometric evaluation of nurses’ job satisfaction. International Nursing Review. 2023. 70(1):127-139. doi: 10.1111/inr.12770.


Dubovi I & Itzhaki M. Playing the role of a nurse in a virtual reality simulation: A safe environment emotional management. Nurse Educator, 2023. 48(1): 13-18. doi: 10.1097/NNE.0000000000001269


Hamama L & Itzhaki M. Coping with Fibromyalgia - A Focus Group Study. International Journal of Qualitative Studies on Health and Well-being. 2023. 18(1):2204622. doi: 10.1080/17482631.2023.2204622


Amit Aharon A, Warshawski S & Itzhaki M. The role of Sense of coherence in workplace violence directed at nurses in the shadow of COVID-19: A cross-sectional study. Journal of Advanced Nursing. 2023


Livshiz-Rivena I, Hurvitz N, Grinberg K, Halperin O, Spitze A, Itzhaki M, Grinshtin-Cohen O, Blau A, Ziv-Baranh T,Westbrooki J, Urwin R, Lingi L, Barnoy S & Reicher S. Nursing students’ experiences of unprofessional. behaviours and associations with guideline compliance: A multicenter survey. Nurse Education in Practice. 2023




Nelson J, Itzhaki M, Ehrenfeld M, Tinker A, Hozak S & Johnson S. Nurses' caring for self: A four – country descriptive study (England, Israel, New Zealand and the USA). In J. Nelson & J. Watson (Eds.), Measuring caring. International research on caritas as healing (pp. 357 -370). 2011, New York, NY: Springer Publishing Company.


Ben Natan M, Ehrenfeld M & Itzhaki M. Applications of Transcultural Nursing Theory. In J. J. Fitzpatrick & A. L. Whall (Eds.), Conceptual models of nursing: Global perspectives (5th ed.). (pp. 148 -163). 2016, Englewood, NJ: Prentice Hall.


Nelson J, Thomas P, Cato D, Gözüm S, Oja K, Dampier S, Perry DM, Poole k, Barroa A, Guandalini L, Kaya A, Itzhaki M, Gantz I, Williamson T, Vrbnjaak D. Testing an international model of nurses job satisfaction to support the quadruple aim. In J. Nelson, J. Felgen & M. Ann Hozak (Eds.), Using Predictive Analytics to Improve Healthcare Outcomes. (pp. 243-270). 2021, New York: Wiley Publishing



Shatzman C, Itzhaki M. (Scientific Eds.). Davis's guide to clinical nursing skills. (J. Rhoads & B. J. Meeker). 2009, Neot- Nordiya, Israel: Yeda Professional Publishing LTD.  (Original work published 2008). (Hebrew).



 Itzhaki M,  Shichor T  & Rosenberg H. Zero tolerance to violence. The Nurse in Israel. 2009, 181: 27-32. 

 Rubinstein  D, Raanan O, Itzhaki  M, Gelbert O, Shalish Y, Shatzman C & Siebzehner MI. Successful aging in an assisted living facilty. Body of Knowledge – The Israel Journal for Nursing Research. 2010, 7: 26-35.

 Harpaz I,  Mozes V, Mintz L, Zilberman N & Itzhaki M. Self fulfillment as a motive to change. From Hi Tech to nursing. The Nurse in Israel. 2011, 186: 40-44. 

Shalish Y, Gelbert O, Itzhaki  M, Rubinstein  D,  Raanan O & Siebzehner MI. Happiness among elderly people. Body of Knowledge – The Israel Journal for Nursing Research. 2012, 9: 55-60. 

Koren A, Mintz A & Itzhaki M. (2014). Is this a mistake? Perception of nursing students’ errors by clinical perceptors. Body of Knowledge – The Israel Journal for Nursing Research. 2014, 11: 2-14

Amit Aharon A & Itzhaki M. Cochrane Nursing Care: Field–Communication skills training for health care professionals who work with cancer patients. The Nurse in Israel. 2020, 204: 41-44

Shemer R, Amit Aharon A Warshawski S & Itzhaki M. Thoughts arising among the public following exposure to verbal or physical violence towards health care staff. The Nurse in Israel. 2020, 204: 57-63

Itzhaki M. The Council for Higher Education evaluation of the nursing departments in Israel. The Nurse in Israel. 2021, 205: 30-31

Zvik Y, Kesler L, Warshawski S, Itzhaki M & Amit-Aharon A. Does illness or exposure to COVID-19 affect the intention of violent behavior toward Medical teams? A cross-sectional study. The Nurse in Israel. 2023, 209:50-56

Tel Aviv University makes every effort to respect copyright. If you own copyright to the content contained
here and / or the use of such content is in your opinion infringing, Contact us as soon as possible >>